Our people are the key to our success, our commitment, and our promise to you. There are not too many businesses where you can say that the Director of that company will come to your office, sit down with you and explain how their business operates, but that’s what we do. All of our key personnel are available to you directly to discuss our credit management solutions and how they will benefit your business
For over 20 years Mark has worked as a client advocate, managing customer relations teams and credit departments for Telstra, local water authority Wannon Water and Provincial Credit Solutions.
The past 6 years has seen Mark focus on ensuring Great Southern Credit Management’s client needs remain at the forefront of all our actions. He constantly analyses our processes to uncover continuous improvement opportunities for our clients’ direct benefit, and also assumes group corporate governance responsibilities.
Mark was promoted to the position of Managing Director of Great Southern Credit Management P/L on 1 July 2014, and is also a Director of GSCM Legal P/L.
Mark is also a member of the Australian Institute of Credit Management.
Carl gained significant industry related experience working for 10 years in the Business Banking sector of major Australian banks, including secondments to an Asset Management (impaired loans) division, and, the development of in-house debt collection software.
He entered the debt collection industry in 2000 as a Regional Branch Manager in Geelong before becoming the Sales Manager for the entire Vic country region for a large multi-national debt collection group.
Carl founded Barwon Credit Management Pty Ltd in 2005 and is now a Director of both Great Southern Credit Management P/L and GSCM Legal P/L. He holds a Bachelor of Commerce degree with a major in Law, and has significant experience in training organisations on credit management best practice.
Neville Smith is one of regional Victoria’s most respected solicitors having served decades as a Victorian Barrister and Solicitor. Neville’s extensive career includes:
* Being admitted to practice in 1968
* Being trained with LEADR as a mediator
* Work in all fields and having built up an expert referral network
* Experience as a Business Facilitator and Planner
* Being a former member of the Law Institute Council and a Senior Counsellor LIV
* Neville has served on a number of boards both in the public and private sector including his role as a Commissioner during Local Government restructure and as a Director of a Regional Water Authority.
Neville has added to his legal qualifications with a Master’s Degree in Business Administration and accredited facilitator training.