Phone: 1300 728 444

About Us

About Us Image

The Great Southern Credit Management (GSCM) group originally consisted of the following 3 individual businesses specialising in the provision of debt prevention, credit management and debt collection services:

  1. Provincial Credit Solutions (PCS) - based in Warrnambool, Victoria, and est. in 2001
  2. Barwon Credit Management (BCM) - based in Geelong, Victoria, and est. in 2005
  3. Von Doussa Credit Management Services (VON) - based in Adelaide, South Australia, and est. circa 1960

After a transition period of approximately 2 years, we are pleased to announce that the 3 original businesses have collected together and are now known as Great Southern Credit Management Pty Ltd.

The GSCM group also includes our very own Victorian-based legal firm, GSCM Legal Pty Ltd. Operating from both Warrnambool and Geelong, GSCM Legal provides in-house legal and litigation services (including Court/Tribunal appearances) to the group's Victorian clients.

OUR VISION IS:
To be the provider of choice of Debt Prevention, Credit Management and Debt Collection services across all industry types

OUR MISSION IS:
To deliver tangible results and add 'real value' to our clients by working together in providing cost-effective, sustainable and honest Credit Management/Debt Collection advice and solutions.

OUR VALUES ARE:
Honesty   - We will be up front about our processes and the possible outcomes

Integrity   - We stand by what we say and say what we mean

Respect   - For our customer's, our customer's brand, and, our customer's clients

Professionalism - We will, at all times, conduct ourselves in a professional and ethical manner, and uphold confidentiality

We believe that a key difference to our competitors service is the willingness of our principal owners and Directors to regularly visit our clients, to discuss debt prevention solutions (not just debt collection processes), and, to actively provide advice to customers on specific troublesome accounts.   

Collections results are enhanced through the use of industry leading collection software, and all clients can be provided with 24/7 online access to track our progress on their debtor accounts.

You won't find us on your Balance Sheet, but with 40+ years credit management / collection experience across a diverse range of industries, our integrity, knowledge, skills, passion, professional attitude, plus, our aim to protect our customers brand and reputation, there is no doubt that the GSCM group is one of the best assets that any business providing credit to its customers can have.  

Our staff and Board members take great pride in their performance and the outcomes that they deliver for clients, and know that we can tailor a process that fits our clients’ business goals and delivers results.